Best Auto Repair, Spring Hill

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Call us for all your car needs! 352-556-5255

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • NAPA
  • Jasper
  • Car Care Aware

Testimonials

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    Went to Bayside today for an oil change and waited for the service to be completed. I was amazed and impressed how Chris (who was sick) handled the phone, customers, and service staff all the while being fast and pleasant. My service was done on time and the bill was as estimated. I will return and recommend.

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    When visiting family and friends in Spring Hill my car started having some serious issues. Knowing that I had well over 1,000 miles to get it back home to Ohio, I had to have it repaired. Worried that because I was from out of town that I would possibly have problems. I went to Bayside on the recommendation of a family member in Spring Hill. Greg and his staff looked the car over, found the problem and fixed it. The car runs great, and they did not overinflate the charges like I have had done to me before. I drove the car home, there were NO problems, the work was quality work and Greg and his staff are simply awesome! THANK YOU~

  • reviewicon
    Very impressed with the service. They are very friendly and professional. I am familiar with vehicle repair and they took me to the repair area and showed everything that needed attention and it was right on. They got my 2004 Taurus with 175k miles on it running and most important stopping like new. Highly recommended.

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    I don't normally write reviews, but I felt I had to write one for this business. Overall, my experience there was a pleasure...from Karen, the receptionist to the owner who was always available to answer questions . My car had some A/C problems and was diagnosed and fixed and I didn't have to pay an arm and a leg. They have a new customer now...I will trust them to make repairs at a fair price...all they while being courteous and professional.

  • reviewicon
    I recently moved to this area and was very pleased to find a place with such great service. Everything was fixed to perfection. I found the prices to be very fair. The staff was extremely courteous and helpful. A five star business in my opinion.

  • reviewicon
    I kept hearing about Bayside Auto Works from 99.9 radio that I always listen to. I needed my car checked and an oil change. They were courteous, professional, even rotated my tires, replaced my lights in my tag that were our all for a very reasonable price. I will refer others to Bayside and be doing business with them from now on. You just don't find businesses and auto care services like this anymore. Thanks Bayside.