Best Auto Repair, Spring Hill

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Call us for all your car needs! 352-556-5255

Auto Insurance FAQs

Auto Insurance FAQs

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company. If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Who do I call to file a claim?

Reach out to your agent or insurance provider. If someone else is liable for your damages, it's essential to also get in touch with their insurance agent or company. The assigned adjuster will then guide you on any further necessary actions.

What does my policy require me to do after an accident?

Inform your insurance provider about the accident's details, including the time, location, and circumstances of the incident. Provide the names and addresses of individuals injured in the accident as well as any potential witnesses. Collaborate fully with the investigation process. Lastly, acquire or grant authorization for your insurance company to secure necessary documents, medical records, and relevant information.

Want more information on your rights? To make an appointment, call us at 352-556-5255 or make an appointment online!

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • NAPA
  • Jasper
  • BG Products
  • mobil1
  • royal purple
  • Car Care Aware

Testimonials

  • Had Bayside Auto replace 2 turbochargers that were blown. Chris handled all the warranty issues with the warranty provider. Car is running perfectly with the new turbochargers which shows the experience and competency of auto mechanic specialists at Bayside auto. Thank you all.
    , 11/22/2021

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    Went to Bayside today for an oil change and waited for the service to be completed. I was amazed and impressed how Chris (who was sick) handled the phone, customers, and service staff all the while being fast and pleasant. My service was done on time and the bill was as estimated. I will return and recommend.

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    When visiting family and friends in Spring Hill my car started having some serious issues. Knowing that I had well over 1,000 miles to get it back home to Ohio, I had to have it repaired. Worried that because I was from out of town that I would possibly have problems. I went to Bayside on the recommendation of a family member in Spring Hill. Greg and his staff looked the car over, found the problem and fixed it. The car runs great, and they did not overinflate the charges like I have had done to me before. I drove the car home, there were NO problems, the work was quality work and Greg and his staff are simply awesome! THANK YOU~

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    Very impressed with the service. They are very friendly and professional. I am familiar with vehicle repair and they took me to the repair area and showed everything that needed attention and it was right on. They got my 2004 Taurus with 175k miles on it running and most important stopping like new. Highly recommended.

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    I don't normally write reviews, but I felt I had to write one for this business. Overall, my experience there was a pleasure...from Karen, the receptionist to the owner who was always available to answer questions . My car had some A/C problems and was diagnosed and fixed and I didn't have to pay an arm and a leg. They have a new customer now...I will trust them to make repairs at a fair price...all they while being courteous and professional.

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    I recently moved to this area and was very pleased to find a place with such great service. Everything was fixed to perfection. I found the prices to be very fair. The staff was extremely courteous and helpful. A five star business in my opinion.